If your request is to update your email preferences or unsubscribe click here.” Please contact us by visiting /help for answers to many frequently asked questions and contact options. I have emailed them at the email provided to me to get someone at corporate to address it and instead I get an email back saying this: They always say they’re escalating the issue and will have a supervisor call me back but nobody does. I’ve called customer service so many times over the last few years that I have lost count. I look forward to hearing from your company before all the merchandise is gone and the stores are closed.īed Bath & Beyond will not honor my old store credits totaling almost $200 supposedly because their staff do not know how to use the new pos system. But I cannot just lose $550 and I will not just let this rest while I still have the opportunity to exchange those cards for merchandise. I will take even a 72 Hour limit, whatever it takes. What I am asking for from Bed, Bath ad Beyond is the opportunity to use these cards in a local store to recoup my money. I never received notice, or I would have never bought the cards in the first place, and most certainly would have made sure to use the cards if I knew they were going to expire. I cannot imagine that your company is turning away these gift cards when the stores are still selling merchandise. I personally have not received a paycheck in 6 months due to economy and many other factors that have impacted my business. Your company knowingly allowed vendors to sell these cards when it is clear that the company had plans to go bankrupt. I understand that businesses file bankruptcy, but you are still selling merchandise in the stores, so not allowing me to use these cards before all the merchandise is gone and the stores are closed, is literally like knowingly stealing my money. On Friday, I found out that Bed, Bath and Beyond would no longer honor the cards and that the $550 spent just a few months prior, had no value. I purchased her the cards so that she could use them whenever she had a chance. My father is recently bed-ridden, and my mother needed supplies for home to help buy the things that she needs to take care of him. I purchased the cards for my parents, and at the cards were never to expire. or Canada.I recently bought 2 gift cards for $550.00 at CVS Pharmacy. Stakeholders with questions can contact the Company's Claims Agent, Kroll LLC, at (833) 570-5355, or (646) 440-4806 if calling from outside the U.S. The Company's stores and websites remain open and continue serving customers as efforts to effectuate the closure of its retail locations continues.įollowing the Company’s commencement of voluntary proceedings under Chapter 11 of the United States Bankruptcy Code, trading in the Company's common stock (Nasdaq: BBBY) was suspended at the opening of business on May 3, 2023.Īdditional information regarding the Company’s case is available at. Bankruptcy Code in the United States Bankruptcy Court for the District of New Jersey to implement an orderly wind down of its businesses while conducting a limited marketing process to solicit interest in one or more sales of some or all of its assets. On April 23, 2023, Bed Bath & Beyond Inc., which includes the Bed Bath & Beyond and buybuy BABY concepts, filed voluntary petitions for relief under Chapter 11 of the U.S.
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